Refund Policy

Understanding our refund process and policies

General Refund Policy

At QuoteFlow, we strive to ensure customer satisfaction with our services. We offer refunds under the following conditions:

  • Unused credits within 30 days of purchase
  • Technical issues preventing service use
  • Billing errors or duplicate charges
  • Service unavailability during paid period

Refund Eligibility

To be eligible for a refund:

  • Request must be made within 30 days of purchase
  • Credits must be unused
  • Account must be in good standing
  • Valid reason for refund must be provided

Non-Refundable Items

The following are not eligible for refunds:

  • Used credits
  • Special promotional offers
  • Discounted packages
  • Credits older than 30 days

Refund Process

To request a refund:

  • Contact our support team
  • Provide order number and reason for refund
  • Allow 3-5 business days for review
  • Refunds are processed to original payment method

Processing Time

Once approved:

  • Credit card refunds: 5-10 business days
  • Bank transfers: 7-14 business days
  • Other payment methods: varies by provider

Contact Information

For refund requests or questions, contact us at:

Email: [email protected]

Response time: Within 24 hours on business days

Last updated: March 15, 2024